Take the order once. Bill it the same day.
Phone order, portal order, EDI order — same availability, same allocation, same invoice. Entered once, tracked open to closed.
Eight areas, one record.
- Orders Create or import, allocate, and walk every order open to closed.
- Customers Ship-tos with store numbers, GLNs, terms, and pricing per location.
- Sales & pricing Price groups, volume tiers, payment terms, and tax authorities.
- Products The catalog: SKUs, UPCs, categories, and container config.
- Inventory Live on hand, available, and allocated by location and grade.
- Locations Your own sites and ship-from locations, kept in one hierarchy.
- PORTAL™ admin Quick-order lists and portal users, managed inside FULFILL.
- Logistics Ship lists, dock scans, and the 856 that follows the truck.
What it does
Every order walks the same lifecycle
One advancement button walks each order through the same eight statuses, Open to Closed — the paperwork fires at the right step.
- AllocationQuick Allocate or line-by-line, six strategies
- GuardrailsOverallocation caught before anything ships
- Master ordersLinked and scheduled orders grouped and walked together
Every store on its own record
A customer carries its ship-tos, billing addresses, and contacts. Each ship-to holds the retail identity the big boxes expect, plus its own commercial settings.
- Retail identityStore number, region, market, ad group, GLN, and route per location
- Commercial termsPrice group, terms, and tax set per customer or per ship-to
- Store classesRank and segment your accounts
- CSV importThe whole book of business lands at once
Priced by customer, quantity, and date
Price groups hold levels by item or category, and every level carries grower cost, grower sell, and customer sell, so margin is visible where pricing is set.
- Volume tiersQuantity thresholds step the price
- Date windowsStart and end dates put pricing on the calendar
- TermsNet days, discount days, and discount percent
- Tax authoritiesEffective-dated rates, applied where they belong
One catalog, every retailer’s codes
Items carry your SKUs, UPCs, categories, and programs, and each retailer’s own codes and shelf price map per customer and location, with effective dates.
- Retailer codesSKU and UPC mapping per customer and ship-to
- Shelf priceRetail price carried on every mapping
- ContainersContainer and shipping config per item
- PRODUCE™ linkItems tie to their production items
Live counts you can act on
On hand, available, and allocated update live on every item, tracked by location and grade. Negative availability shows up red, not in a month-end surprise.
- MovementsAdjust, move, grade, and scrap, every one reason-coded
- Availability sessionsStage a count, then publish it live
- Deficit to orderTurn shortfalls into orders right from the grid
- AllocationsAllocated orders visible per item
Shipping knows where things are
Your sites and ship-from locations live in one hierarchy with type, status, and address on each, so allocation and shipping always point somewhere real.
- One treeSites and their child locations in a single hierarchy
- ERP identifiersClean syncs with the systems around it
- Batch toolsBatch updates and CSV import
Self-service that lands in your lifecycle
Curate quick-order lists from your catalog and manage portal users without leaving FULFILL. What your customers order themselves lands in the same lifecycle as everything else.
- Quick-order listsCurated straight from the portal catalog
- Portal usersScoped to their customer, last login visible
- One lifecyclePortal orders join the same order lifecycle
One scan at the dock closes the loop
Scanning the pallet as it leaves updates the record, writes the ship list, and bills the order the same day. Big-box programs get their EDI 856 ship notice without anyone typing it.
- Dock scanOne scan updates the record and bills the order
- Ship listsWritten from what actually left, not what was planned
- 856 noticesShip notices back to big-box programs, automatic
Keep your accounting system.
No accounting migration. Hit the status you choose and the invoice posts, line items included, with contacts and items kept in sync.
Accounting platforms
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QuickBooks -
Xero -
NetSuite -
Sage Intacct -
Dynamics 365 -
FreshBooks -
Zoho Books -
Clear Books -
FreeAgent -
Moneybird -
Wave - See all integrations
Built-in capabilities
- Big-box EDI
- Pay-by-scan
- Flat-file import
- SFTP
“Silver Fern's suite of applications have improved efficiencies throughout our operations as well as provided data insights we have never had before. The team is knowledgeable, professional and quick to address any issues or concerns that we have.”
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